Open Positions

Open Positions2022-02-25T18:48:34+00:00

Concierge Healthcare Consulting

Concierge Healthcare Consulting, CHC, specializes in advocacy, professional care management and coordinating in-home care for elders and senior citizens in Westchester County, NY and New York City. As a boutique elder care and geriatric care practice, CHC takes a holistic approach to develop a customized senior care plan to meet the medical and overall wellness needs for aging life care and daily living.

Care Management Assistant/Executive Assistant

POSITION SUMMARY: To provide administrative support to the staff of Concierge Healthcare Consulting, a Geriatric Care Management practice which serves Westchester, Bronx, Brooklyn, Manhattan and Queens Counties.

Direct Report: CEO
Hours: Part-Time, 15-20 hours a week
Location: Remote and field

ESSENTIAL FUNCTIONS: Provide administrative, client and billing support in the following ways:

Provide Administrative Support

  • Work with CEO and other care managers to update care plans when necessary.
  • Prepare new client agreements and distribute for CEO and new client signature.
  • Research and identify elder care professionals for future networking, communication and referrals as directed and document contact information in CRM. Professional fields include medical, assisted living staff, legal, senior living, home care, skilled nursing, social work, community, and other contacts that third party contacts, resources and upload to client marketing data bases and create contact list
  • Identify vendors and secure quotes as directed to address client needs.
  • Document activities adhering to the policies and procedures.
  • Gain intermediate level proficiency in practice systems and databases. Ensure information remains up to date.
  • Maintain client agreements, reports research, quotes, medical records, pharmacy records in an organized and easily retrievable fashion.
  • Maintain CEO’s calendar and make appointments when necessary.

Provide Client Support

  • Make client doctor appointments over the phone or via patient portal.
  • Order client medications on the phone or via patient portals.
  • Run client errands like going to the post office, buying personal items for clients online or in-person when necessary.
  • Identifying home care agencies, private duty nurses, transportation, cleaning services, contractors, elder care professionals, etc. and make recommendations based on client needs.
  • Assist with completing applications for various services by collecting client financial and coverage information.
  • Assist clients in accessing health related services, including but not limited to: obtaining or maintaining a safe home, providing instruction on appropriate use of medical equipment, overcoming barriers to obtaining needed medical care and social services
  • Conduct phone-cased check ins with home health aides to perform status checks on clients.

Provide Billing Support

  • Maintain client records in care management database. This includes ensuring that all client information is up to date.
  • Use CareTree and QuickBooks to prepare client invoices on a twice monthly basis.

Perform related duties as required.

EDUCATION REQUIREMENTS

Associate’s or Bachelor’s Degree.

WORK EXPERIENCE REQUIREMENTS

  • 2-5 years of relevant experience in an administrative or office management capacity.
  • Experience working in an environment that serves the elderly a plus.
  • Experience working with executive level professionals.
  • Experience and comfort working in a dynamic work environment with the ability to manage multiple tasks.

SKILLS AND QUALIFICATIONS

  • Software knowledge: Beginner to intermediate knowledge of Microsoft Word, Excel and PowerPoint. Ability to learn and become proficient in practice software: CareTree care management system, a customer relationship management database, Constant Contact and social media platforms.
  • Decision-making: Make independent decisions on a daily basis, addressing the best way to handle specific tasks.
  • Communications and collaboration: Collaborate with other team members and clients on a regular basis.
  • Organizational skills: Organization and prioritization are the core elements of this role. Know how to keep yourself and others organized and how to determine which tasks are the most important on a given list.
  • Writing: Must be proficient in spelling, punctuation, sentence structure.
  • Acts with honesty, integrity, and compassion: Handles interpersonal relationships judiciously and empathetically.
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With heart and soul…

“We absolutely loved working with Abbe. She was very caring towards our loved one. Goals and tasks were set and Abbe met everyone of them with professionalism and on a timely basis. We are very grateful that she was recommended to us and of having her in our lives.”

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J. Lugo

“Abbe is an expert on geriatric-care options for aging parents, and was invaluable in helping with plans for my mother. Abbe did a comprehensive search of assisted-living facilities in South Florida for us, and provided a detailed report full of insightful analysis. And when my mother suffered a sudden illness, Abbe went above and beyond in helping us to find acute-care options and longer-term support. We enthusiastically recommend Concierge Healthcare Consulting—she combines deep expertise with a warm, personal touch, providing peace of mind during what could have been a stressful process.”

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J. Edwards III

“I have known Abbe for a few years, and I have worked with her on some of our mutual clients. She is smart, thorough, caring and responsive, and the clients I have referred to her have been more than pleased with her work. Abbe is great – I can’t say enough good things about her.”

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A. Rosenzveig

“I have recommended Abbe and she has been great navigating through the healthcare management system. Highly recommend.”

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R. Oramas

Learn

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With advances in healthcare and the demands on caregivers on the rise, it can be overwhelming for most people. Here, I’ll provide insights and helpful advice on what you need to know in identifying needs and ensuring quality care for your aging parents and loved ones.

Learn

Articles and Resources

With advances in healthcare and the demands on caregivers on the rise, it can be overwhelming for most people. Here, I’ll provide insights and helpful advice on what you need to know in identifying needs and ensuring quality care for your aging parents and loved ones.

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